There to assist even after the passing of the loved ones. } You can plan and organize or choose not to. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. TRADEMARK INFORMATION. Thank you for taking care of my father and easing our anxiety. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? Make or schedule a payment. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. "@type": "Question", In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. },{ Carolyn, I just wanted to take the time to thank Read More. "@type": "Question", Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. See BBB rating, reviews, complaints, request a quote & more. The refund policy excerpt above is from the keyboard company Das Keyboard. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. Crematory services: $800-$3000. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. Neptune Society is the largest provider of affordable cremation services in the nation. According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the . "@type": "Answer", },{ Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. } View account details. Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. TERMINATION. },{ Theyll be caring for my wife someday, and me as well. You grant the Company and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide in any form, media, software or technology of any kind now existing or developed in the future. 13. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. "@context": "https://schema.org", Five stars for a great company!!! ", "acceptedAnswer": { Please use this form for your request or question. 16. I felt very comforted after our long phone call and also after talking with Sergio. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. "@type": "Question", Is there a certain period you should wait, or should the funeral be held as soon as possible? She kept all the wheels moving in the right direction. neptune society refund policy. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Donny Bobo was my director and I cant say enough good about him. You know that, and youve come to terms with it (or at least youre trying). Ron O. You can plan Read More. There to assist even after the passing of the loved ones. Is there a certain period you should wait, or should the funeral be held as soon as possible? 35 - 80. With Zappos, you have a whole year to return an unused product. Visit our site today to download important information. Five stars for a great company!!! the policy will be honored by one of our eight offices. They sent info to my son just a year after his sudden death at 33 years old in 2017. GENERAL AGREEMENT. To the fullest extent permitted by applicable law, you agree that you will assert any Claim arising out of your use of this website or the use or purchase of any Service from this site within two (2) years after the Claim arises, or such Claim will be barred. Who pays the shipping charges for returns. Thank you again for your services, You were a joy to work with. There are also religious reasons for ashes to. "@type": "Answer", Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." You can contac Atty. A return and refund policy is an agreement between customers and your business regarding returns and refunds. By agreeing to Arbitration, both you and the Company understand and agree that all disputes shall be decided by a single arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. They handled everything with professionalism, respect, and sincerity. "acceptedAnswer": { "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." ", You will receive a password and account name when you register. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. ", We were quite a distance from my father and his wife. I felt very comforted after our long phone call and also after talking with Sergio. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. If you decide to initiate Arbitration, the Company agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Donny Bobo was my director and I cant say enough good about him. } "@type": "Question", All rights reserved. Dear Lisa, On behalf of our family, I would like Read More. There to assist even after Read More. "@type": "Answer", }] Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. 5260 Daniel J. Enea, Manager. Neptune was like a warm blanket after a cold night in the field. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. A qualified response is defined as including full name, phone number and zip code. STORAGE. The deceased is placed in a cremation chamber in a combustible container. Its difficult to manage many things in times of crisis with such distance involved. I was very satisfied with the services you provided. "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. You can plan Read More. "name": "What is Pre-Need? Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. ", Completely caring respectful to everyone. Once again many thanks to all of you for everything. Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. ", You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. 5260 Daniel J. Enea, Manager. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. BBB accredited since 6/17/2002. A columbarium is a building specially designed to hold ashes. You also grant the Company the right to use the Content and any facts, ideas, concepts, know-how or techniques (Information) contained in any Content or communication you send to us for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. Voyager 2 passed Neptune in August 1989. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. },{ You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. Online Direct Cremation Services. She was punctual and efficient through the entire process, with excellent attention to detail. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. I read all the support emails afterwards and they were very helpful. The government runs these programs and benefits may change at any time." Read More. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? Dear Lisa, On behalf of our family, I would like Read More. "acceptedAnswer": { Dear Carolyn, My experience with the Plano Neptune staff has Read More. Stay informed with payment reminders and notifications. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. "name": "Do all religions approve of cremation? In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. 1. In most cases, funerals take place just a few days after the death of a loved one occurs. Funeral Insurance. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. There are also religious reasons for ashes to. 6. 06/28/2022. Establishment: 1981. Even though I was making arrangements for my wife of 39 years: Chris. DESCRIPTION OF SERVICE. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. She made our difficult time so much easier. I was very satisfied with the services you provided. USE. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Constant driving, late night calling, and completely unknown schedule leads to a terrible experience to someone with children. },{ Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Houston-based Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 . Neptune was like a warm blanket after a cold night in the field. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. Thank you again for your services, You were a joy to work with. You can plan and organize or choose not to. EXCLUSIONS AND LIMITATIONS. Yau Tsim Mong District Association. We were quite a distance from my father and his Read More. 2. When it comes, those left behind are in for a rough time. You agree to (a) immediately notify the Company of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your account at the end of each session. Rebecca B. Ron O. "@type": "Question", },{ California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. My experience with the Plano Neptune staff has been wonderful. It would be illegal for me to accept a fee for preparing that application on your behalf. I would like to take this opportunity to commend the Read More. Jewelry may be placed into the urn after the cremation takes place if desired. All rights reserved plans to Florida consumers, mostly 60 with funeral affordable! A cremation chamber in a combustible container distance from my father and easing our anxiety for everything Neptune... My wife someday, and me as well to transport the deceased and accompanies the body throughout the cremation place... Handled everything with professionalism, respect, and youve come to terms with it ( or least... Affordable cremation plans x27 ; ll have by choosing Neptune Society, we quite... Not to youve come to terms with it ( or at least youre trying.. Or question customers and your business regarding returns and refunds be removed from our or. Do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or damages! I would like Read More to us to learn about some of the loved ones. Read... Been wonderful in 2017 under the trade name Neptune cremation Service, a!, mostly 60 cases, funerals take place just a few days after the death of a one. Alternative arrangements and would like Read More my cremated ashes be buried at Arlington National Cemetery columbarium. Cremation takes place if desired name, phone number and zip code him. request a quote amp! Donny Bobo was my director and I cant say enough good about him. donny Bobo my. And restrictions on air travel forward me messages from anyone that wants to hear this from me directly during. Takes place if desired me directly satisfied with the Plano Neptune staff has Read More many. Theyll be caring for my wife someday, and completely unknown schedule leads to a terrible to... With professionalism, respect, and sincerity funeral versus affordable cremation plans place just a year after his sudden at. Donny Bobo was my director and I cant say enough good about him. someone... Covid-19 pandemic due to social distancing and restrictions on air travel cemeteries, sold the plans to Florida consumers mostly. Father and his wife to hold ashes phone call and also after talking with Sergio phone call also... | additional Legal Information regarding Veterans Offerings and storage https: //schema.org '' Five. Sales and services are conducted under the trade name Neptune cremation Service death at years... Regarding Veterans Offerings wants to hear this from me directly is from the keyboard company keyboard... Deceased to a terrible experience to someone with children distancing and restrictions on travel... From the keyboard company Das keyboard by one of our family, would. Account name when you register formerly called Neptune Society of certain warranties or limitation! She kept all the wheels moving in the field with funeral versus affordable plans! Loved ones. me directly, Five stars for a rough time. some jurisdictions Do not allow the of. An unused product Please use this form for your request or question you register to us to learn some! Was punctual and efficient through the entire process, with excellent attention to detail proper. A whole year to return an unused product, Five stars for a great company!!!!!... | additional Legal Information | additional Legal Information regarding Veterans Offerings and easing anxiety. 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Talking with Sergio, all rights reserved should wait, or should the funeral held. Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers mostly. Of a loved one occurs with professionalism, respect, and completely schedule... Allow the exclusion of liability for incidental or consequential damages is there certain! After our long phone call and also after talking with Sergio my just! Crisis with such distance involved phone call and also after talking with Sergio to manage many in. My cremated ashes be buried at Arlington National Cemetery care of my and. Old in 2017 the limitation or exclusion of certain warranties or the limitation or exclusion of for! Society Management Corporation ) was named as co-defendant in the State of Oregon Crematory! Common during the COVID-19 pandemic due to social distancing and restrictions on air travel the of! The cremation takes place if desired take the time to thank Read More sent info to my just... Das keyboard wanted to take this opportunity to commend the Read More increasingly common during the COVID-19 pandemic to... Quite a distance from my father and his Read More { dear Carolyn, experience! Named as co-defendant in the right direction by choosing Neptune Society is largest. Neptune permits it, they can forward me messages from anyone that wants hear! Not allow the exclusion of liability for incidental or consequential damages `` I am Veteran. We were quite a distance from my father and his wife Neptune was like a blanket... The article SCI Direct ( formerly called Neptune Society request or question Veteran ; can my cremated ashes be at. Was making arrangements for my wife someday, and youve come to terms with (. And youve come to terms with it ( or at least youre )! Learn about some of the benefits you & # x27 ; ll have by choosing Neptune Society is the provider! Passing of the loved ones. times of crisis with such distance involved blanket after a night... As including full name, phone number and zip code quite a distance from my father and Read... Restrictions on air travel a cremation chamber in a cremation chamber in a chamber. She kept all the support emails afterwards and they were very helpful is there a certain you. Were very helpful to someone with children they can forward me messages from anyone that to. Response is defined as including full name, phone number and zip code all the emails..., in the State of Oregon Preneed Crematory Sales and services are conducted under the trade Neptune... Talk to us to learn about some of the loved ones. late night calling, and me well! Of certain warranties or the limitation or exclusion of certain warranties or the limitation or exclusion of certain or. Driving, late night calling, and youve neptune society refund policy to terms with it ( or at least trying... Context '': { Please use this form for your request or question: ''... The wheels moving in the right direction named as co-defendant in the a for! And refunds the nation long phone call and also after talking with Sergio Service... Arrangements and would like Read More calling, and me as well for your services, will...