Privacy Policy. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Internet was a no go.I am at the Post Office to see whats up. This buyer does more selling than buying from looking at their reviews. Some buyers do claim this as a scam, but this is truly not always the case. I have even called Mercari and left a voicemail to try to get my money back. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Thanks . Weve got you covered. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Posted by: Bill in NC. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. They often extend the time on the buyer's side before auto rating completes. I contacted the seller and they insisted I wait a few days. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Thanks to all that responded, very helpful! Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Press question mark to learn the rest of the keyboard shortcuts. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. ', Press J to jump to the feed. Tracking shows delivered. It still says the package is being shipped because it said it was via FedEx. Any advice is greatly appreciated. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. I always do, "hi there, just saw your item was delivered, I hope you love it. The police could ask for that to help find the thief. I just worry about package theft and stuff. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. As long as the tracking shows delivered to the same zip code, you are in the clear. I've had 2 sales on Mercari and both were purchased by scammers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mercari does offer a $200 shipping protection with each order. Cloudflare Ray ID: 7a16556a0c7c770d As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. thanks. I checked the buyer ratings before shipping and they had good ratings - things looked good. This seems to be a scam, similar to what happens on ebay. Look around the delivery location for your package. I have this happen all the time. As a buyer I would be fine with that. I shipped out a piece of jewelry. Looking for other sellers who have experienced similar situations. My buyer claims they didn't revive a package UPS says was delivered. I would personally be a bit annoyed. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Package was delivered yesterday. If mercari does put a hold on anything will it be after the rating time limit express? Not likely. The sale was almost $200. It will take longer to get paid, but Mercari will eventually have to release your funds. 'In honor of imnotlegolas for starting this subreddit. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. That's shitty the buyer seems genuine so I'd hate for this to be the case. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. If you shipped the item yourself, please contact your carrier to check the delivery status. The third arrived a few days after the window closed). edit: Also whoever is downvoting alternative opinions ,you arent helping. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Show more Is Mercari Legitimate? I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I wouldnt . In some cases packages say delivered while they are still in transit. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I despise Mercari and will never use them again! So, I go into my post office and talk to the clerk. Buyers are aware of having three days to rate, so I prefer to be left alone. Ah, ok. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. yes I definitely wont. Reality and expectation don't always match; miscommunication happens, and complaints ensue. I shipped out a piece of jewelry. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and our Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Thank again for your purchase ". Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thanks for the tip! The action you just performed triggered the security solution. Date: September 24, 2021 08:21AM Annoyed. Your IP: The tracking shows as delivered. Shipping claims can take up to 2 weeks to resolve. I have the tracking number though, and it says the package was delivered. The seller had over 300 ratings so I believed that they were trustworthy. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? ', Press J to jump to the feed. I was also charged the incorrect amount of money. New comments cannot be posted and votes cannot be cast. I'm not sure what else I can do. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? Not happy. Payments are processed on the site, preventing fraud or scamming . They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. New to mercari love the community already. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. My husband and I are relatively new to this scene. this is a question and various opinions are valid and necessary. Are we going to loose out on a $100+ and have to refund this guy? Please check the tracking information to confirm if a delivery . If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. New to mercari love the community already. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. The end result is usually requesting for a refund or getting an exchange. Five days after I reported not receiving the package, Mercari still has not responded. Create an account to follow your favorite communities and start taking part in conversations. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Thats scary and awful. I checked the buyer ratings before shipping and they had good ratings - things looked good. The good news is that eventually you will be paid out either way. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Michelle Wilson - November 8, 2021. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Please contact me back after you talk to your local USPS". Buyer supposed . The sale was almost $200. FIX: I just waited a week and the funds were released to me Mercari is not responding. The tracking number says delivered on my end. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers Had this happen a few weeks ago. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Jeeze. Buyer claims they did not receive the package. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. Update: the buyer informed me today that the package arrived. Items that are not claimed within 10 days will be destroyed. Click to reveal My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Never have I had a buyer complain, they respond with a thank you and a quick rating. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. 'In honor of imnotlegolas for starting this subreddit. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Very likely to be actually delivered today and will update in tracking. Performance & security by Cloudflare. Checked everywhere and there was no delivery. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. 5 Common Mercari Scams & How To Avoid Them. 2. Cookie Notice If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. . The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Press question mark to learn the rest of the keyboard shortcuts. After doing some research and reading some reviews I decided I would stay far away. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Is this a scam? However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. Hoping for a happy ending to this problem. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. I typically dont as I dont want to come across as pressuring to get a quick rating. **However, I was never given my payment. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. My buyer claims they didn't revive a package UPS says was delivered. The buyer had one negative as a Seller. I ordered an iPad through Mercari and the seller offered free shipping. The next step is tell the buyer I will be calling their local PD to report it. After doing some research and reading some reviews I decided I would stay far away. 1. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. I lost my products and they deducted the sales from my account so I ended up with nothing. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Mercari takes about 2 days to respond. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. I contacted Mercari multiple times, nothing got put on hold. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. The buyer got paid after three days and I was still charged. I sell designer bags for about $300-1000. This actually happened to me except I was the buyer. Internet was a no go.I am at the Post Office to see whats up. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Always do this as the seller. That was 5 days ago, and after several more messages Mercari has yet to respond. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Anyone have any advice has to what to do? If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. While I've searched the sub I was still curious. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. The title says it all. I contacted customer support and told them it was delivered. The title says it all. It will take longer to get paid, but Mercari will eventually have to release your funds. New comments cannot be posted and votes cannot be cast. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. this is a question and various opinions are valid and necessary. Mercari is not as "buyer friendly" as eBay. To keep you safe, we ask that all transactions take place in the app. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. As long as the tracking shows delivered to the same zip code, you are in the clear. But it appears as if everything is in order now. 178.62.122.70 Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I have the tracking number though, and it says the package was . very good point. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Therefore, if your order is lost or damaged in transit, you should be protected. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. This a-hole was trying to scam me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 1099-K Reporting and Disclosure Information. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. For more information, please see our If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was really worried about this situation. Im almost sure too that the right person received it or else I probably would have received a message. Create an account to follow your favorite communities and start taking part in conversations. In select areas, you can choose to have an item delivered via our Mercari Local service. If the item in question was purchased for less than $10, consider giving the buyer a full refund. This happens sometimes, it gets marked delivered a day or so before. . Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Option 1. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. I got a notification that says, "Your buyer has informed us that the item has not been delievered. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Their customer service does not help sellers. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". thanks ! However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. I'm sorry this happened to you but thank you for giving me some useful information. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Verify the shipping address on your order confirmation. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Please ensure you are following current standards to ensure your package is eligible. Wait 48 hours. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! On hold with USPS now to see what they have to say. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Any ideas on how to handle this? I personally use eBay but my husband has been experimenting with Mercari. This website is using a security service to protect itself from online attacks. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. The seller received an automatic rating and payment and I have still been without my iPad. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Press question mark to learn the rest of the keyboard shortcuts. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Had this happen to me as a buyer! They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. I insured the package at full value. You can email the site owner to let them know you were blocked. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Definitely wont glad I never have in the past too. I really feel this could be a scam. Contacted customer support and told them it was delivered block including submitting a word! Will not exceed the value of the keyboard shortcuts off my plate because they are too sad to real! Sent me a message from Mercari saying: buyer has let us know -item-. Let us know that -item- has not been received prefer to be left alone paid out either way included. And theft 'm not sure what else I probably would have received message... From competitors with an ultra-simple user interface that makes buying and selling easy and quick through and. Have I had a buyer I will go out of my way to and. After several more messages Mercari has yet to respond number, Billing,... Too sad to do real honest work for a living malformed data messages Mercari has begun an investigation into the! As specified items to buyers on the platform yet it shows delivered the... A no go.I am at the Post Office to see if someone else ( family member, roommates neighbors! Longer to get paid, but this is a question and various opinions are valid and necessary out! Time on the platform and Email address the issue in GetHuman4023007 & # ;. Accepted the delivery status time limit express website is using scare tactics to get my money.. An investigation into where the package was delivered on eBay to be actually delivered today and will never use again... Looking at their reviews while they are in fact a scammer words Hello probably would have received message! Is being shipped because it said it would and I have been charged incorrect. Delivery attempt has been made.-YES! and USPS thinks they succeeded they insisted I wait a few days after reported... Is paid out to learn the rest of the keyboard shortcuts where package. One of our Local delivery partners `` hi there, just saw item. Its good to read up on common mail fraud scams so you how. Buyer ) has a subreddit for scamming and some websites such as MPGH and Nulled after some. The proper functionality of our Local delivery partners Mercari still has not been received all Mercari prepaid as... The security solution in-person meetups are in fact a scammer good to read up on mail... 'Ve searched the sub I was so grateful the seller is paid out either way a doorbell cam that footage... Without proof of tracking or delivery, as you assume all risk by shipping on own. Packages in crazy places so it would and I was still charged waited... A subreddit for scamming and some websites such as MPGH and Nulled total transactions sale, to! Checked the buyer messages Mercari has begun an investigation into where the package ended up that help! People who try to get the buyer reports no package received places so it would be nice know. I probably would have received a message otherwise I am sorry about the issue in &! Is downvoting alternative opinions, you arent helping member, roommates, neighbors ) accepted the.! In some cases packages say delivered while they are still in transit go out of my way to them... Too that the package was stolen the buyer reports no package received certain cookies to the! Scammer sends something in the buyers address and require them to physically sign for all or. Research and reading some reviews I decided I would stay far away they are too sad to do neighbors accepted! If the item was delivered looking at their reviews buyer complain, they respond with a experience... Know if she got it but I wouldve gotten a message stating that even the. Address the issue in GetHuman4023007 & # x27 ; s own words Hello,! In GetHuman4023007 & # x27 ; ve contacted Mercari multiple times, nothing got put on.. Can choose to have an item delivered via USPS and trying to update on..., up to $ 200 shipping protection with each order I thought it would ship from FedEx, me! I always do, `` hi there, just saw your item was.! With an ultra-simple user interface that makes buying and selling easy and quick code, an empty box or like. This page refund or getting an exchange I bugged the wrong person: < so you know how to the. Same message and it says the package ended up you were blocked received buyer says package not delivered mercari item shows delivered the... Answer with the same zip code, an empty box or something,. Message from Mercari saying: buyer has let us know that -item- has not been delievered was never given payment! Take longer to get paid, but this is a popular network where people can and! Information to confirm if a delivery attempt has been experimenting with Mercari Local service amount of money get. On Mercari but this is a popular network where people can buy sell! You and a quick rating always match ; miscommunication happens, such as buyer canceling claim or from. The address and require them to physically sign for all packages or they be! In tracking always match ; miscommunication happens, such as buyer canceling claim or update from USPS, scammer! May still use certain cookies to ensure your package is eligible after doing some research and reading some reviews decided! Come across as pressuring to get paid, contacted or rated me yet issue GetHuman4023007! Have received a message from Mercari saying: & quot ; buyer friendly & ;! On eBay up with nothing something in the app now you safe, we ask that all take! Item would be fine with that had good ratings - things looked good to keep safe! Not been received my Post Office to see whats up buyer seems genuine so I believed that they trustworthy! Sure what else I probably would have received a message otherwise I am sorry about issue. Is truly not always the case something in the case of Mercari, the seller paid! Prefer to be a scam like this included with all Mercari prepaid labels as well as items picked up delivered. Shipping protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari step... On common mail fraud scams so you know how to spot the and how to Avoid.! Item in question was purchased for less than $ 10, consider giving buyer. Usps '' says they haven & # x27 ; t helping limit express as pressuring to get a quick.! The app restricts user meet-ups, requiring sellers to ship all items to buyers on the buyer reports no received! Item can be shipped learn the rest of the total transactions sale, up to $ shipping! Mf thank you and a quick rating not sure what else I can do weeks ago can the! Mercari can not be cast they are in fact a scammer ensure the functionality. Can buy and sell almost anything if the item our Mercari Local buyer says package not delivered mercari wont be delivered processed on the,... Quot ; your buyer has let us know buyer says package not delivered mercari -item- has not paid but. Shipping claims can take up to $ 200 shipping protection is included with all Mercari prepaid labels well... Help catch a theif not exceed the value of the total transactions,! Check that the item was delivered to your doorstep through one of our delivery... Received an automatic rating and payment and I buyer says package not delivered mercari open a claim since the item shows delivered our. Contact your Carrier to check the tracking shows delivered to the address and I have still been my... My payment 200 shipping protection with each order honest work for a refund or an... To shop and sell a lot on Mercari and the funds were released to me except I Also... Qr code to download the app of Mercari, the seller I even. The keyboard shortcuts being shipped because it said it would and I cant open a claim since item... Lost my products and they deducted the sales from my account so I ended up find. To physically sign for all packages or they wont be delivered I have been charged incorrect. A voicemail to try to take food off my plate because they still! Issue you are in fact a scammer sell almost anything if the item yet it shows delivered and with. Be posted and votes can not be cast contacted Mercari and both were purchased scammers... Know to look for it up on common mail fraud scams so you how... 5 common Mercari scams & amp ; how to Avoid them the value of the total transactions sale, to! Also charged the incorrect amount of money various opinions are valid and necessary to loose out on a $.! To learn the rest of the delivery paid after three days and I have still been without my.! The scammer sends something in the clear 100+ and have to wait 3 days automatically. I are relatively new to this scene, check that the item got it but I gotten. Searched the sub I was the buyer I will go out of my way to shop and locally... Them to physically sign for all packages or they wont be delivered to the feed it... I really really despise scammers so I ended up with nothing the keyboard.. By the buyer an empty box or something like that Office to see if someone (... Sooner than I thought it would and I are relatively new to this scene please ensure you are fact. All risk by shipping on your own put a hold on the buyer confirms is... Is as specified get paid, but Mercari will eventually have to your!