There are many ways to customize your tour. She had to deal with some things that were challenging. Over the years, the statue stood tall as millions of immigrants arrived in America via nearby Ellis Island; in 1986, it underwent an extensive renovation in honor of the centennial of its dedication. Tour guide was excellent and restaurant. Tour guide, Natalie Riegel, was wonderful, friendly/helpful/organized. It was not clear that the tour manager's responsibility was to ensure that nobody got lost rather than to be a tour guide. Our buses are designed to let each passenger relax and enjoy the ride. It was a good overview of the city/surrounding areas. getaway, email our Group Travel Department at grouptravel@boscovs.com, Related Links: She was also, wonderful when a tour member had health issues. Weeks before your group's trip, you'll get detailed itineraries for your group and Travel during select times of the year and you can see the world in a whole new way. August Date TBA -Day at the Races and Dinner afterwards. Further the tickets had a face value of $109 and I paid $85 of that amount, so I think I did not get the value for my tour price of two Broadway plays. My favorite part of the trip was the Radio City Music Christmas Show. Each knew the area they were responsible for & gave us excellent info on each location we went to. Shannon, Aging Program Group Leader, May, 2017. The diners were fun for breakfast. Starlight Diner with singers a bit much in the morning though. We were looking for tour of NYC to include 9-11 memorial, city tour, a Broadway show. The Plays were Excellent. I can't heap enough praise on our tour guide, Tracy. However, in documents you said we would be taken to dinner, to show, to subway and back to hotel. And I loved the people on this trip! Liz was so good with the group and the coach driver was excellent. The ferry to Liberty Island and Ellis Island was wonderful too. Ellis Island + Statue of Liberty also Ground Zero + Broadway, Great program of events, Excellent tour guide in (personal details removed by Feefo) Just enough free time and great meals Door-to-door service - especially to NYC - great bit of pampering.. See above. We're sorry to hear you had an issue with your arrival transfer. With a budget of $37.5 Million and approximately 35 million visitors a year, Central Park is the most visited urban park in the United States. No worries, were with you every step of the way. I had never been to NYC and this tour included so much of what I wanted to see. Meeting new friends. She liked Pretty Woman. The French sculptor Frederic-Auguste Bartholdi created the statue itself out of sheets of hammered copper, while Alexandre-Gustave Eiffel, the man behind the famed Eiffel Tower, designed the statues steel framework. The pick-up from NJ Airport was very bad, driver was operating / speaking on 3 different phones constantly, with no information on our journey of points of interest etc..also dropped us off about 200 yards from our hotel entrance..(not what we were expecting) The only other gripe was our breakfast at COSMICgrumpy old man served us, I use the word "served" advisedlyand the food looked tired, as though it was re-heated, and tasted accordinglyun-appetising !!! I am promoting this trip, The 911 experience and the on time buses to take us. Loved it! Loved the tour. We have passed your review along to our product and tour manager teams to review. Loved the tours of the city but would have liked to been able to get off tour bus more and explore various sites. Collette is a good resource for escorted tours. The Tour Guide was gracious, kind, competent and very knowledgable. Thank you for sharing your experience on tour. Designated a National Historic Landmark in 1962. Was very prompt and everything ran smoothly. Well pick up your group at the location YOU choose. Was not happy with the local guide -- did not do anything that the tour manager could not have done better (only need to point out things of general interest (need not try to be entertaining)). UNITED airlines was poor, probably worst of any airline we have ever used, including budget airlines !! 9/11 memorial, Ellis Island and Broadway shows were fantastic. We were the best tourist ever !!! The hotel, tour guide, coach driver, sites and shows were great. All 3 are iconic New York/American sites. Should have allowed more time at each of these sites. Enjoy a continental breakfast whichtypically includesitems such as bagels, toast, and condiments, pastries, fruit, juice, cereals, beverages, warm and cold selections,and possibly eggs and meat. The "Rockettes" was my most memorable experience. Exploring Britain & Ireland featuring England, Ireland, Scotland and Wales. I enjoyed all the sightseeing, and tours. Almost like a whirlwind tho!!! She is very professional, considerate of all and a bright and personable person. All Rights Reserved. Your comments will be used to enhance this tour for our future guests. Click the button below to get an email whenever a trip becomes available in your area. We will of course try to use Collette again, and recommend them to our friends and family. Ellis Island, The Statue of Liberty and the World Trade center memorial were the highlights I suppose. We use only top-quality motorcoaches with at least 54 seats that are restroom and video equipped 2 Free Trips With 40 paid participants (30 people minimum). CST No. Very detailed itinerary. Knowledgeable tour guides. Chicago and the Rockettes were included but I went to more shows on my own. Well thought out. Felt safe! They'll use your insight to improve the tour for future guests. A night of entertainment completes this New York bus tour for your group. We know how important it is that you have a comfortable journey. Please continue. The tour was very well organised; excellent Guide; everything well planned to maximise the time in New York. We went to a lot of fun places and meaningful places. The trip was great. The hotel was beautiful and in a very good location. NY arrival good with tour guide very welcoming at hotel. We'll show you all the tours that match. Accessibility. Experienced . First day the itinerary should have been reversed as the day was ery busy. Pedro the bus driver was great. sadly the transfer after two hours in immigration was the worst we have ever had, he wanted to charge us waiting time, was constantly texting on his phone almost crashed twice, then his kids rand and were shouting on the phone poor indeed, but not collettes fault. 6:15 am (Greenspring Shopping Center) 7:00 am (Greenspring Shopping Center) Park & Ride at Cromwell Bridge Road, Towson, MD 21204. We were very disappointed not to have been taken to the iconic Brooklyn Bridge. They were organized, timely, knowledgeable and the places we toured were (to me) the right spots I wanted to see. Overall, it was one of the best trips I have been on. My favorite thing was the musical ***** Boots! The best part of the walking tour of Greenwich Village. Shows selected were above our expectations, Second show that we saw was Jersey Boys. Betty, Class Reunion Group Leader, August, 2017. With packages starting at $219 per person, you'll make the most wonderful memories. The tour manager was very nice. 9-11 memorial was emotional with plenty of time. 911 was especially wonderfull I would recommend this trip to others. Every 3 Day Trips booked and taken earn 1 FREE Day Tour. Every detail including transportation to and from airport taken care of. Hello Philip, We experienced so much more of New York than we thought possible in this short weekend tour, partly because of the itinerary choices made by Collette and in large part through the personal service provided by Mark Godin. Transportation was excellent considering they were in Manhattan which is the worst traffic area in the country. Diamond Tours did a fantastic job in coordinating everything. Upon arrival and departure the transportation service was excellent and helpful. Excellent service! Bus driver was great. Tried to pack too much in the days scheduled. The whole concept of Spotlight on NYC was a great one. EVERYTHING, FROM YOUR FRONT DOOR TO THE RETURN, IS TAKEN CARE OF BY THE COURTEOUS AGENTS, IN LESS THAN AN HOUR ON THE PHONE. Pace was fast but good. Everything is well organized. Not a bad deal, right? It was my third time in New York and I think I could have put a better tour together than your service. Please improve on limo service or don't make this an option. We plan to do the tour again !!!! Receive Our Emails, MORE A Visit to Ellis Island by boat takes your group to what is perhaps America's most famous and inspirational symbol - The Statue of Liberty. free to make a reservation. The tour guide was great and helpful. Current travel requirements by country including entry and exit information. The food was excellent. It is truly the city that never sleeps. The seats were off to the side so couldn't see the entire stage. Trip was what I expected. Other restrictions may apply. You will not be disappointed. A cooking school, bookstore and housewares section make it even easier to bring Italy to your home. Find travel tips, travel advice, and answers to some of the most commonly asked travel questions here. I would definitely use their services again. Also loved the breakfasts in the diners, especially Ellen's Stardust-what fun, what talent! The tour was well planned and matching all its descreption. We are currently building the itinerary for the tour date you have selected. Niagara Falls has been on my bucket list for a very long time. Loved our tour guide. We will be processing a monetary refund for the Broadway play your group did not attend on Saturday, March 30th. Our tour guide was attentive to all 40+ of us taking into consideration those who might be mobility impaired. I don't think we'll have a need to return to NY to see anything else!!! Also, the Brooklyn Bridge or Intrepid would be great. The plays were absolutely outstanding. Chris Limo said the driver wasn't answering his phone. The tour manager was able to have the room changed, without the additional cost. Na Ellis Island fomos proibidos de visitar a Esttua da Liberdade, s tivemos acesso ao museu da imigrao. It was a fun filled 5 days. It would be nice to add another day , so it would be a little more relaxed. There should be an option. Both printed and mailed to you for promotional use, with your logo too if you wish. Our hotel was in a perfect location. We were able to get the last two seats to Mosinee the next morning and after some bad advice at the airport, we had to spend the night in the arrival section of the airport. We did not get either of the Broadway shows we signed up for which was very very disappointing. The transfer from my home area to the airport is reliable and helpful. Then we find out that the tour begins the next morning at 6:40 AM and then we did not arrive back at the hotel until 11:30 pm. The Maid of the Mist was a highlightup close & personalwe got wet but not like a lot of the other passengers. Niagara Falls was on my bucket list and it far exceeded my expectations. The trip was a perfect match between scheduled time and free time to explore the city. Everything was organized well and the guide was outstanding. var icpForm2527 = document.getElementById('icpsignup2527'); if (document.location.protocol === "https:") icpForm2527.action = "https://app.icontact.com/icp/signup.php"; function verifyRequired2527() { if (icpForm2527["fields_email"].value == "") { icpForm2527["fields_email"].focus(); alert("The Email field is required. New York City. Broadway show Phantom/tour of Grenisch village. Too short. Collette is a third generation, family-owned company with offices in the United States, Canada and Australia. Overall it was a wonderful trip. Tour Manager! Also the 911 memorial should have been an option. And breakfast at the Stardust Caf was a unexpected high point. All Rights Reserved. Cross the Irish Sea and travel through England, Ireland, Scotland and Wales. Tour leaders receive two complimentary trips per 40 passengers. The tour content was excellent. We would not tackle New York city any other way. There were so many great experiences. We were able to see and experience many NY highlights, which is exactly what we wanted. Space is on a first come, first served basis. Everything was perfect. We appreciate you and look forward to traveling with you again soon! The transportation to our hotel in New York was comfortable and the driver was competent. never been to NYC highlight although sad, the 9/11 memorial should not be missed. Elite Coach offers scheduled departures on a variety day-trips and multi-day trips throughout the year. Great tour, fast-paced but with free time. We're sorry to hear you were dissatisfied with portions of the tour. 911 site and tour; could have spent more time there. Addie, Senior Center Group Leader, June, 2017. We saw everything we wanted to see the first time in NYC. Also shows and 5 meals were paid for which made it really nice. Good hotel with convenient location. 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