FAQ

Here you can find all of the FAQ or frequently asked questions about WayWard Customs and the webshop. 

Looking for more information on shipping and returns? You can find all your answers at the Shipping & Returns page. 
Looking for more information on your private data? You can find all your answers at the Privacy Policy page.
Read all about the Terms & Conditions.
Other question but can’t find it here? Go to our contact page and send us an email.

Payments

We work together with payment provider Stripe to ensure your payments are done in a safe secured online environment. 
On the WayWard Customs webshop you can pay with the following payment methods:

  • iDEAL
  • Creditcard
  • Paypal
  • Apple Pay

Customs

We always get questions about our customs and the materials we use, so here are some of the top questions.

  • What paint do you use?

For all our customs made on leather shoes we use leather paint, from the brands Angelus or Tarrago.
For other materials we use paint add ons in combination with leather paint or suede dye.

  • Does the paint come of with water?

 No this paint is water resistant, however we still urge to always spray in your shoes with a water repellent.

Other question but can’t find it here? Go to our contact page and send us an email.